Privacy Policy

At JAMA Jewels, accessible from https://jamajewels.com/, safeguarding the privacy and personal data of our customers across the Gulf region is a top priority. This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with Gulf Cooperation Council (GCC) data protection regulations.

If you have additional questions or require further information about our Privacy Policy, please contact us at info@jamajewels.com.

Consent

By using our website, you agree to the terms outlined in this Privacy Policy. If you do not agree, please refrain from using our services. Your continued use of the website implies acceptance of any future updates to this policy.

Information We Collect

1. Personal Information:

We may collect personal data you voluntarily provide, including:

  • Name
  • Email address
  • Phone number
  • Billing and shipping addresses
  • Payment details (processed securely via third-party providers)
  • Preferences for marketing communications (opt-in/opt-out)

2. Automatically Collected Information:

When you visit our website, we may collect data such as:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Referring/exit pages
  • Date and time of access
  • Clickstream data




3. Cookies:

We use cookies to:

  • Personalize your shopping experience
  • Enhance website functionality
  • Analyze user behavior and preferences

You can manage or disable cookies through your browser settings.

How We Use Your Information

The information we collect may be used to:

  1. Process and deliver your orders, including payment verification.
  2. Provide customer support and respond to inquiries.
  3. Improve website functionality and user experience.
  4. Send promotional offers and updates (only if you consent to receive them).
  5. Comply with legal obligations, including fraud prevention and regulatory requirements.

Data Sharing and Third-Party Processors

We do not sell your personal data to third parties. However, we may share data with:

  • Service Providers: For order fulfillment, payment processing, and logistics.
  • Marketing Partners: To deliver targeted ads and promotions based on user preferences.
  • Regulatory Authorities: When required to comply with Gulf data protection laws.

All third parties handling your data must adhere to confidentiality and data protection standards consistent with GCC regulations.

Data Retention

We retain your personal information only for as long as necessary to:

  • Fulfill the purposes outlined in this Privacy Policy.
  • Comply with legal, regulatory, and contractual obligations.

After the retention period, data is securely deleted or anonymized.


International Data Transfers

If personal data is transferred outside the GCC, we ensure compliance with regional and international data protection standards by using appropriate safeguards, such as contractual clauses or certifications.

Your Rights

As a resident of a GCC country, you have the following rights:

  1. Access: Request access to your personal information.
  2. Correction: Correct inaccuracies in your data.
  3. Deletion: Request the removal of your data, subject to legal requirements.
  4. Objection: Object to data processing for direct marketing purposes.
  5. Data Portability: Request transfer of your data to another provider where technically feasible.

To exercise these rights, contact us at info@jamajewels.com

Security Measures

We implement advanced security measures to protect your data, including:

  • Encryption of sensitive information.
  • Secure hosting and data storage solutions.
  • Regular security audits and vulnerability testing.
  • Limited access to personal data by authorized personnel only.

Despite these measures, no online system is entirely secure. We advise users to take precautions when sharing information online.

Children’s Privacy

Our website is not designed for children under 13 years of age, and we do not knowingly collect their data. If a child has provided us with personal information, parents or guardians should contact us immediately to ensure its removal.


Changes to Privacy Policy

We may revise this Privacy Policy periodically to reflect changes in laws or business practices.

Contact Us

For inquiries, complaints, or to exercise your rights under GCC data protection laws, please reach out to us:

  • Email: info@jamajewels.com
  • Phone: +971-56 50993 61
  • Address: Gold Land Building - 119 12 Al Daghaya St - Dubai

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